CLIENT EXPERIENCE MATTERS
The experience your clients have working with your firm is your real differentiator - your brand. How often does your firm's strategic plan call for growth and increased market share - where does client retention fit into that picture?
Client Feedback Tool has designed a feedback process that is easy to integrate into your existing project management system. After nine years working with your peers in the industry, we have developed survey templates that ask the questions that give you the information your clients often think you should 'just know'. We recognize that you don't have time to add a lot of extra steps to your project delivery process (and your clients don't have time to answer long and involved surveys). Each feedback request will take your team member less than 2 minutes to send and your client less than two minutes to complete.
Request a DEMO
Our Feedback Specialists and Project Managers will work with you one-on-one to customize the Client Feedback Tool to meet the needs of your company. During your DEMO, we encourage you to invite decision makers from across your firm to participate. Because this is a virtual meeting, they can participate right at their own desks. As part of this meeting, we will ask you questions about your firm, your goals, and your existing feedback process. You will also have plenty of time to ask us questions to see how our system can benefit your firm. To request a DEMO, click here, someone from our team will give you a call to set up a time that works for you.