Full Sail Partners - Authorized Reseller      

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As a Client Feedback Tool Partner, Full Sail Partners specializes in client-focused software solutions. Full Sail Partners empowers professional services leaders to achieve more success - from project pursuit, to management, to closeout - with world-class solutions. Our firm is more than a reseller, we focus on being a partner, dedicated to help you grow your business. Our firm builds long-term relationships and seeks to identify the critical resources to create a faster, more efficient, and cohesive business infrastructure to achieve maximum efficiency.

As a Deltek Premier Partner, Full Sail offers firms the ability to integrate the Client Feedback Tool with Deltek Vision, an Enterprise Resource Planning (ERP). Harness the power of feedback with Vision! Through Full Sail Partners' integration, Deltek Vision users can create Client Feedback surveys while in Vision to leverage existing client, contact, and project data.

PSMJ Resources, Inc.     

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PSMJ, an industry leader in consulting, training, and research, helps AEC firms take great client feedback and improve proposals and presentations. A provider of excellent training and publications, PSMJ offers customized training and publicly available workshops or bootcamps. Learn more about PSMJ's Business Development resources. After the work is won, every firm can improve what they do for their clients during project delivery. Developing project managers' ability to provide great service and quality products raises the bar now and into the future. Explore PSMJ's Project Management educational options. For the firms who have already achieved high levels of client excellence, PSMJ provides industry-wide recognition through the Premier Award for Client Satisfaction. All Client Feedback Tool subscribers are automatically eligible - be sure to take advantage of this opportunity for recognition.

Carolyn Ferguson, Owner, WinMore Marketing Advisors      

CFerguson web Carolyn Ferguson, FSMPS, CPSM is a communicator, strategist, and trainer who facilitates corporate and marketing strategies and develops awards and public relations programs. Creating dynamic promotional materials have garnered Carolyn 59 national and regional design awards. Her specialty is developing distinct messaging and strategies to differentiate one firm from another. She has successfully coached A/E/C teams pursuing specific project pursuits totaling project values inthe billions, is a Fellow of SMPS and was named to the Building Design + Construction's "40 under 40" list. Carolyn has been active in the SMPS-Houston Chapter for 18 years. She is a Past President of SMPS and was also named SMPS National Chapter President of the Year.

Richard Friedman, President, Friedman & Partners      

RFriedman web Rich has worked in and consulted to the A/E/C and environmental industries for 20 years. His firm, Friedman & Partners is a marketing and management consulting firm serving the U.S. and Canadian A/E/C and environmental consulting industries. The firm's niche is in crafting and implementing growth strategies through market research, strategic marketing planning, PR and market positioning strategy & implementation, business development consulting & training, mergers & acquisitions outreach, and organizational and leadership development consulting. Rich has conducted a number of seminars and workshops for firms and professional associations including AIA, ACEC, AGC, NSPE, SMPS, and "Build Boston". He has been featured in a number of A/E industry publications including ENR, AIA's Practice Management Digest, SMPS' Marketer, NSPE's PE magazine, ACEC's Engineering Inc magazine and PSMJ's A/E Rainmaker newsletter.

Susan Hasty, sHCBP, CEO Coach, 360 Profit Masters       

SHasty web Susan Hasty is Principal of 360 Profit Masters, a North Carolina based consulting and training firm located in Raleigh, NC. She holds her BSBA in Business and Psychology from East Carolina University and founded seven successful businesses in the last 30 years. She is certified as a Strategic Human Capital Business Partner (sHRBP) by HCL.org and a graduate of the Grinnell Leadership Institute. She create3d and facilitates workshops that result in improved market differentiation, pricing and profitability for mid-sized project-based firms, is a CEO Coach and LEADERS FIRST B.O.L.D. Senior Facilitator.

Pete Kienle, Trainer/Advisor, Kienle Communications       

PKienle web Pete Kienle, FSMPS, CPSM, MBA is a marketing & business development trainer/advisor for the A/E/C industry. His career spans 25 years and includes serving as the National President of SMPS in 2006/2007 and serving on the SMPS National Board from 2003 through 2008. Pete has previously served in marketing management roles for four ENR Top 500 design firms. He has made over 100 marketing and business development presentations on A/E/C trends, issues and best practices for Deltek, ACEC, AIA, SMPS, ZweigWhite, IOMA and LMA. Kienle Communications LLC provides interview coaching/training, business development training, and editing/marketing materials review and recommendations.

Tina McGurk, Marketing Consultant, Cameron MacAllister Group       

TMcGurk web Tina leads the market research activities for Cameron MacAllister Group. Included in these services are client interviews and surveys, and proprietary research on new markets, image, and competition. Tina joined the firm in 2008 after leading her own company, Marketing Research Consultants, for nearly 30 years. There she conducted market research for architects, engineers, and construction companies - from large, multi-office organizations to small local firms, high profile design firms and highly technical engineering companies. Tina has conducted training sessions for AIA and SMPS and has published articles on market research related to the design and construction field.

Sally Orcutt, Marketing Consultant, Stretch 4 Success, LLC       

TMcGurk web Sally has spent the last 16 years in marketing and strategic planning for the A/E/C industry. During that time she experienced firsthand how understanding client perceptions affected all aspects of a firm from marketing, client service and relationship development to human resources and staff development. In July of 2015, Sally moved on from her role as Marketing Director for Client Feedback Tool to pursue a lifelong dream of starting her own business. Still passionate about the need for understanding client perceptions and the value that information brings to professional services firms, Sally continues to consult with Client Feedback Tool on various projects.

Darren Smith, CEO and Chief Unlearning Officer, Cima Strategic Services  

DSmith web Darren has conducted business in 20 countries across 10 industries and has started and sold 2 companies. His goal is to help successful executive in design, construction, and healthcare elevate their leadership capability and energize their strategy & business development implementation. He is to these executives what a carabiner is to the mountain climber, Darren helps them reach higher levels through a collaborative approach. Darren speaks regularly on the subjects of collaborative leadership, strategy, coaching, and business development. His audiences have ranged from the Business School at the University of Notre Dame to the local chapter of the Associated General Contractors in Austin, Texas.

Chandra Storrusten Chief Value Creation Officer, Visible Value  

Chandra web3 Chandra leads the strategic consulting firm, Visible Value, a member of the Content Evolution global federation of companies. She focuses on engagements that foster sustainable value creation to allow organizations to capitalize on pivotal opportunities during growth, transitions, and transformations. Her comprehensive approach has produced remarkable results for high-growth, mid-cap, publically traded and non-profit clients around the globe. Prior to co-founding Visible Value in 2003, Chandra led two successful turnarounds, held leadership positions in venture capital and private equity backed, mid-cap, and Fortune 500 companies, and obtained an Executive MBA from Duke University - Fuqua School of Business. She has presented at numerous national industry conferences including ACEC, CFMA, and Deltek Insight.
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